Frequently Asked Questions

Everything you need to know about Urban Juicer.

Products, customisation, orders, outlets and opportunities — answered in one place.

Products & Ingredients

About our drinks.

What does Urban Juicer serve?

We specialize in handcrafted avocado smoothies and cold-pressed juices. Our menu also features fresh fruit juices, functional health blends, yogurt drinks, and milkshakes.

Are your drinks made fresh?

Yes! Every drink is made fresh upon order to maximize flavour and nutrient retention.

Can I customize my drink?

Absolutely. You can swap ingredients or build your own custom juice blend—just state your request to our barista. For smoothies, we offer soy, oat, and almond milk alternatives for dairy-free preferences, plus add-ons like chia seeds and protein powder.

What is the shelf life of cold-pressed juice?

Because our juices are unpasteurized, keep them refrigerated at 2°C–4°C and drink them within 2 days of delivery for peak nutrients and freshness.

How long do smoothies stay fresh?

Fresh smoothies oxidize faster during blending. We recommend consuming them within 2 hours of pickup or delivery for optimal nutrients and texture.

Are your products Halal and vegan-friendly?

All our juices and cleanses are 100% plant-based and vegan. We source strictly Halal-certified ingredients from trusted local suppliers.

Can I order in bulk?

Yes! We cater bulk orders of 30 drinks or more, complete with customized packaging, thermal ice boxes, and free delivery. Reach out through our Contact page to plan your event in advance.

Do your juices contain added sugar, water, or preservatives?

No. Our cold-pressed juices are extracted from 100% pure fruits and vegetables with zero added sugar, water, artificial flavorings, or preservatives.

Ordering & Outlets

Getting your Urban Juicer.

Where are the current outlets?

Urban Juicer currently has outlets at MyTOWN Shopping Centre, Wangsa Walk Mall and NU Empire Shopping Gallery. Visit Find Us for location details and ordering links.

Can I order through GrabFood?

Yes. The Find Us page includes the supplied GrabFood links for each current location.

Do prices differ by platform or outlet?

Platform and outlet pricing may differ. All menu details should be verified against the latest official menu before production launch.

Business Enquiries

Working with Urban Juicer.

Do you accept corporate or event orders?

Urban Juicer can receive enquiries for meetings, workshops, events and workplace programmes. Availability, minimum quantities and delivery arrangements require confirmation.

How do I contact the team?

Use WhatsApp or email via our Contact page.